Policies

At Dollface Permanent Cosmetics, we believe in being transparent about our policies with all of our clients. If you have any questions about any policy below, please feel free to contact our team.

Reservation Policy

Your time is valuable to us, as well as all of our guests, we kindly ask all reserved appointments are secured with $100 non-refundable deposit. Deposits remain in good standing for 60 days.

Cancellation Policy

We understand life happens resulting in a need to reschedule. We require 24 hour notice to reschedule or cancel appointments. Should you need to cancel or reschedule, deposits will remain in good standing for 60 days, provided you are within the required 24 hour grace period. After 60 days past your original appointment date, and no appointment has been made, your deposit will be forfeited.

Late Arrivals

Please be advised a timely arrival is greatly appreciated to ensure a consistent and quality service. Please note late arrivals, especially those exceeding 10 minutes past their reserved time, may result in forfeit of deposit, and a new scheduled appointment date.

Gratuity

Gratuity is not included in any services. As always, gratuities are discretionary and always appreciated. If you choose to leave cash for gratuities, we do provide change as well as envelopes. While we do not offer cash back on credit cards, you do have the option to add gratuities to your card.

Confidentiality/ Privacy Policy

Privacy is important, Dollface Permanent Cosmetics will not share or sell guest information to any outside party. The collection of personal information is for guest profiles only. Online bookings are through a secure site as well as credit card information, sensitive information is never visible in a guest’s profile. Personal data collected is for information notification such as email and text confirmations, and for improvements of our website.

Accepted Forms of Payments

The payments methods that we accept include: Visa, Mastercard, Discover, American Express, personal checks (for existing guests with valid ID), and cash.

Get In Touch

  • 2237 Old Emmorton Rd.
    Suite A, Bel Air, MD 21015

Hours

  • Tues: 8:30AM - 2:30PM
    Wed: 3PM - 9PM
    Thurs: Closed
    Fri: 8:30AM - 2:30PM
    Sat: 9AM - 4PM
©2024 Dollface Permanent Cosmetics | Built by Salon.Marketing